FAQS
YOUR QUESTIONS ANSWERED
Here are the most common questions agencies ask before getting started.
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IRIS is a secure, cloud-based platform that streamlines the entire request workflow—from submission to delivery. It helps agencies cut turnaround times, improve oversight, and reduce errors caused by email chains and spreadsheets.
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Deployment takes just days, not months. Since IRIS is hosted in Microsoft Azure Gov Cloud, there’s no need for on-site hardware or complex installs.
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Yes. Agencies can configure request forms, routing rules, and dashboards to fit their exact needs. New request types can be added at any time without disrupting operations.
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By standardizing requests and automating routing, IRIS saves analysts and supervisors significant time. Agencies report faster turnaround and clearer visibility into workload management.
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Absolutely. IRIS is CJIS-compliant, hosted on Azure Gov Cloud, and includes encryption, access controls, and audit trails to ensure sensitive data stays protected.
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Every agency receives onboarding assistance, training, and 24/7 technical support. Continuous platform updates are included at no additional cost.
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IRIS is trusted by agencies across multiple states, including local police departments, fusion centers, crime labs, and investigative units—organizations that need speed, clarity, and accountability in their intelligence process.