FAQS

YOUR QUESTIONS ANSWERED

Here are the most common questions agencies ask before getting started.

  • IRIS is a secure, cloud-based platform that streamlines the entire request workflow—from submission to delivery. It helps agencies cut turnaround times, improve oversight, and reduce errors caused by email chains and spreadsheets.

  • Deployment takes just days, not months. Since IRIS is hosted in Microsoft Azure Gov Cloud, there’s no need for on-site hardware or complex installs.

  • Yes. Agencies can configure request forms, routing rules, and dashboards to fit their exact needs. New request types can be added at any time without disrupting operations.

  • By standardizing requests and automating routing, IRIS saves analysts and supervisors significant time. Agencies report faster turnaround and clearer visibility into workload management.

  • Absolutely. IRIS is CJIS-compliant, hosted on Azure Gov Cloud, and includes encryption, access controls, and audit trails to ensure sensitive data stays protected.

  • Every agency receives onboarding assistance, training, and 24/7 technical support. Continuous platform updates are included at no additional cost.

  • IRIS is trusted by agencies across multiple states, including local police departments, fusion centers, crime labs, and investigative units—organizations that need speed, clarity, and accountability in their intelligence process.